Thank you for shopping with LTP Foods Ltd. We value your patronage and are committed to providing quality products and excellent service.
Please take a moment to read our Store Policy carefully before completing your purchase.
1. No Refunds or Returns
All sales are final.
We do not offer refunds, returns, or exchanges for:
- Change of mind
- Incorrect product selection
- Any other reason unrelated to the product defect
2. Defective Goods
We take product quality seriously and allow exchanges only for items proven to be defective at the time of purchase.
- Customers are strongly advised to inspect all items before leaving the store or accepting delivery.
- If a defect is discovered after purchase, the item must be reported and returned within 48 hours of purchase.
- A valid proof of defect (photo, video, or demonstration) and proof of purchase are required.
Once the defect is verified:
- The item will be exchanged for the same or equivalent product.
- No cash refunds or store credits will be issued.
NOTE: Products damaged due to misuse, mishandling, or improper storage will not be eligible for exchange.
3. Proof of Purchase
A valid receipt or proof of purchase is required for all exchange requests.
We are unable to process any claims without evidence of the original transaction.
4. Store’s Final Decision
LTP Foods Ltd reserves the right to:
- Inspect returned items
- Determine if a product qualifies as defective
- Make the final decision regarding any exchange or replacement request
All decisions made by the store’s management shall be final and binding.
We appreciate your understanding and cooperation.
At LTP Foods Ltd, we remain dedicated to providing you with fresh, quality products and a trusted shopping experience every day.